The goal of the NAL Quality System is to ensure that business operations are conducted with the highest standards of professionalism in the industry. To achieve this goal, it is necessary that NAL provide not only scientifically sound, well documented, and regulatory compliant data, but also provide the highest quality service experience available in the industry, NAL’s Quality System is designed to provide a framework for continuous improvement within the organization, minimize systematic error, and to encourage constructive, documented problem solving.